If your Riding Shirt isn't quite the right fit, just ship it back to us and we'll send you the new size! As long as it's in new condition, hasn't been worn outside and you still have the original packaging. Customer is responsible for return shipping. Old Soul will cover the shipping of the new item to you.
To complete an exchange or return an item we ask that you first email customer service at firstname.lastname@example.org.
Please make sure you look at the sizing charts, as Old Soul Moto will only cover one exchagne shipement to you. You can also send us any questions and we can suggest some sizing options.
We understand that ordering online presents some challenges, We try to help as much as we can by providing size charts and ample information. After receiving and trying your Old Soul Moto gear, if you wish to return for a refund you may do so as long as the item is not washed or used and is in new condition, within 30 days of purchase.
This Policy is subject to change. By using our site you agree to this policy.
Return shipping must be paid by the customer. Refunds are granted only after the items have been returned to and received by Old Soul Moto. After 30 days, customers are eligible to receive a store credit in the full amount of the purchase, not including shipping costs.
If you have any further questions, please contact Old Soul Moto customer service via email at email@example.com.