Widerrufsrecht
Our products are top quality, and if you're not satisfied for any reason, please contact us and we'll make it right! Email customer service at info@oldsoulmoto.com
You have 30 days from from the day your item is received to initiate a return/exchange. All items must be received in their original, unused, unworn condition.
FREE Exchanges
Yup, Free! (and easy)
Email us with your exchange request and we'll send you a prepaid return label so you can drop your return at any post office. Once we see the return is sent, we'll ship you the new product, NO CHARGE.
Limit 1 free exchange per item. Example: if you order 3 products, they can all be exchanged once for free.
Returns
Email us with your return request and we'll send you a prepaid return label so you can drop your return at any post office.
Once received, we will refund your original purchase, less a return shipping fee of $20 first item, $10 each additional product. Original Shipping cost is non-refundable.
This fees go toward the rising cost of shipping. We cover the balance and do not charge any handling or extras.
Outside of North America:
- Customer is responsible for return shipping to us for exchanges or returns.
If you have any questions, please contact Old Soul Moto customer service at info@oldsoulmoto.com.