Collection: Returns / Exchanges

Returns

Our products are top quality, and if you're not satisfied for any reason, please contact us and we'll make it right!  Email customer service at info@oldsoulmoto.com

  • We offer refunds rather than exchanges. That way you can re-order any style/size/colour you want. We offer free shipping on replacement orders, please contact us with any questions: info@oldsoulmoto.com

  • You have 60 days from from the day your item is shipped to initiate a return.

  • All items must be received in their original, unused, re-sellable condition.

  • We'll send you a pre-paid mailing label so you can drop your original item at any post office

  • We will refund your original purchase, less the return shipping fee of $15 first item ($5 each additional product), as soon as we receive your return.

These fees go toward the return shipping cost. We cover the balance and do not charge any handling or extras.
 

Outside of North America:

- Customer is responsible for return shipping to us.


 If you have any questions, please contact Old Soul Moto customer service at info@oldsoulmoto.com