Exchanges - FREE

Our products are top quality, and if you're not satisfied for any reason, please contact us and we'll make it right!  Email customer service at info@oldsoulmoto.com

• We offer refunds rather than exchanges. That way you can re-order any style/size/colour you want. We offer free shipping (both ways!) on replacement orders, please contact us with any questions: info@oldsoulmoto.com
  
  
• You have 60 days from from the day your item is shipped to initiate an exchange or return.
  
  
• All items must be received in their original, unused, unworn condition.
  
  
• We'll send you a FREE pre-paid mailing label so you can just drop your exchange at any post office.
  *LIMIT one free exchanger per order.
  
  

Returns

• Same conditions as above, except the free return shipping.
• We will refund your original purchase, less the return shipping fee of $15 first item ($5 each additional product), as soon as we receive your return.

These fees go toward the return shipping cost. We cover the balance and do not charge any handling or extras.