Returns / Exchanges

Exchanges

  • We don’t process exchanges directly. Instead, you can return your current order and place a new one for the size or item you’d like—this way, your new gear gets to you faster.

    We’ll email you a prepaid return label so you can simply drop the package off at any post office. Once we receive your return, we’ll issue a refund minus a $10 fee (which helps cover return shipping—we take care of the rest).

    To start a return, just email us at info@oldsoulmoto.com

  • You have 30 days from from the day your item is received to initiate a return.
  • All items must be received in their original, unused, unworn condition.

Returns

  • You have 30 days from from the day your item is received to initiate a return.
  • All items must be received in their original, unused, unworn condition.
  • We will refund your original purchase, less a return shipping fee of $15 first item ($5 each additional product), as soon as we receive your return.

These fees go toward the return shipping cost. We cover the balance and do not charge any handling or extras.

 

Outside of North America:

- Customer is responsible for return shipping to us.


 If you have any questions, please contact Old Soul Moto customer service at info@oldsoulmoto.com